gbd99 Privacy Policy — Your Information Is Fully Protected

Introduction

gbd99 ("we", "us", "platform") is a trusted online gaming and betting platform in Bangladesh. This Privacy Policy ("Policy") explains what personal information is collected from you when you register or visit the gbd99 website gbd99.cam, how that information is processed, and what steps we take to protect your information.

By creating an account on gbd99 or using the platform, you are agreeing to the terms of this Privacy Policy. You must be at least 21 years of age, and you are encouraged to read this Policy carefully. For any questions, please contact our support team.

1. Information We Collect

We collect the following information to make your experience on the gbd99 platform smooth and secure:

1.1 Information You Provide Directly

• Full name (as shown on your national identity card)
• Date of birth (for age verification)
• Valid email address
• Bangladesh mobile number (for service communications)
• Residential address
• Payment information: bKash, Nagad, Rocket, Upay or bank account number (for processing transactions)
• Copy of National ID (NID) or passport (for KYC verification)

1.2 Automatically Collected Information

• IP address and device type
• Browser type and version
• Duration of visits and pages viewed on the website
• Cookies and similar tracking technologies
• Referral source (where you came from before reaching our site)
• Gaming activity records and betting history

2. Why We Use Your Information

gbd99 uses the information collected for the following lawful purposes:

• Account management: Completing registration, verifying identity, and keeping your account secure.
• Transaction processing: Handling deposits (minimum ৳200) and withdrawals (minimum ৳500) and maintaining payment history.
• Customer support: Resolving your issues through 24/7 live chat support.
• Fraud prevention: Detecting suspicious activity and preventing financial misuse.
• Age verification: Restricting platform access to anyone under 21 years of age.
• Platform improvement: Analysing user experience to improve service quality.
• Legal obligations: Complying with applicable laws and regulations.
• Promotional communications: Informing you about bonuses and offers, subject to your consent.

3. Information Sharing and Disclosure

gbd99 never sells or rents your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Providers

gbd99 works with payment gateways (such as bKash, Nagad, Rocket, Upay), identity verification services, technology infrastructure providers, and fraud detection services. These third parties act only on our instructions and may not use your information for their own purposes.

3.2 Legal Requirements

Information may be disclosed in response to a court order, government investigation, or a lawful request from a law enforcement agency. We do so only when legally required, and only the minimum necessary information is provided.

3.3 Business Changes

If there is any change to the business structure of gbd99 (such as a merger or acquisition), your information may be transferred to the new entity. You will be informed in a timely manner in such cases.

4. Cookies and Tracking Technologies

The gbd99 website uses cookies. Cookies are small text files stored on your device that help improve your browsing experience.

4.1 Types of Cookies

• Essential cookies: Ensure core site functionality (login sessions, security) — without these the site does not work properly.
• Functional cookies: Remember your preferences (language, settings).
• Analytics cookies: Collect visit data to help improve the platform.

You can disable cookies from your browser settings. However, turning off essential cookies may limit some features of the site.

5. Data Security Measures

To protect your information, gbd99 applies industry-standard technical and organisational security measures:

• SSL/TLS encryption: All data transferred between the website and the server is transmitted in encrypted form.
• Secure data storage: Your information is stored on secured servers and unauthorised access is prevented.
• Password hashing: Your password is never stored directly — only an encrypted hash is kept.
• Access controls: Only authorised staff can access your information, and only within the scope of their work.
• Regular security audits: Security reviews are conducted regularly to identify vulnerabilities.
• Two-Factor Authentication (2FA): 2FA is available to further strengthen your account security.

Even so, no method on the internet is 100% secure. We make every effort, but a guarantee of complete security is not possible. It is your responsibility to keep your account password confidential.

6. Data Retention Period

How long gbd99 retains your personal information depends on the type and purpose of the data:

• Account information: For as long as your account is active, and for a legally required period after the account is closed.
• Financial transaction records: Retained for the period required under applicable laws of Bangladesh.
• KYC documents: From the completion of verification until legal requirements are met.
• Communication history: For a limited period to ensure the quality of support services.

Once the retention period ends, data is securely deleted or anonymised.

7. Your Rights

You have the following rights regarding your personal information:

7.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.

7.2 Right to Rectification

If you believe any of your information is incorrect or incomplete, you may request a correction. We will update it as soon as possible.

7.3 Right to Erasure

In certain circumstances you may request the deletion of your personal information. However, where there are legal obligations, retaining some data may be mandatory for us.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing communications or for specific reasons.

7.5 Right to Withdraw Consent

You may withdraw your consent to receive promotional communications at any time. This does not affect the validity of any processing carried out before the withdrawal.

To exercise the above rights, contact our support team via 24/7 live chat or by email.

8. Privacy of Minors

gbd99 is for people aged 21 and above only. We do not knowingly collect information from anyone under 21. Age verification is mandatory at registration. If we are informed that information from a minor has been collected, we will immediately delete that information and close the associated account.

9. Third-Party Links and Services

The gbd99 platform integrates services from payment gateways (bKash, Nagad, Rocket, Upay) and game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These third parties have their own privacy policies for which gbd99 is not responsible. We recommend that you read the privacy policy of each relevant service yourself.

10. International Transfer of Data

gbd99 servers may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure that the protection of your data in the relevant country is equivalent to the standard set out in this Policy. For data transfers, we sign the necessary agreements with the relevant service providers.

11. Changes to the Privacy Policy

gbd99 reserves the right to update this Privacy Policy at any time. When significant changes are made to the Policy, we will:

• Display a notice at the top of the website.
• Notify you at your registered email address.
• Update the "Last Updated" date at the top of the page.

Continuing to use the platform after any changes will indicate that you have agreed to the updated Policy. We recommend visiting this page regularly.

12. Responsible Gaming and Data Protection

gbd99 believes that responsible gaming and data protection are closely connected. In line with our Responsible Gaming policy, we are committed to protecting the interests of players. Protecting your personal information is an integral part of that commitment.

You can find more details on our Terms and Conditions page.